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Preparing Your Desktop Or Laptop
Preparing Your Desktop Or Laptop

Optimize your desktop/laptop with our guide to enhance your Kai XR experience. Follow these simple steps to prepare your device.

Updated over a week ago

At Kai XR, we want to ensure users have the best experience navigating our platform.

Here are some simple steps you can follow to optimize your desktop or laptop and get started with Kai XR:

Choose an Optimal Web Browser

  • For both Windows and Mac iOS, we suggest using Chrome as your browser when accessing Kai XR. This is because VR requires specific features that Chrome best accommodates now.

Confirm that you are using the most recent version of Chrome

  • Ensure you have the most current version of Chrome for the best experience on the platform.

  • To check if your browser is up to date, click on the "Hamburger" menu (three lines in the top right corner of Chrome [shown below]), then navigate over to Help > About Google Chrome. From here, Chrome will automatically check for any available updates and ask if you want to install them.

    • If you would like more information on updating your version of Chrome, please click here.

Log into your account.

  • Once you've confirmed that you're using the most recent version of Chrome, you're ready to log in to your Kai XR account!

    You can head over to www.Kai and enter your account information.

We hope this guide has helped you prepare your desktop or laptop for the best experience with Kai XR.

If you have any issues, please don't hesitate to contact our support team. We're always happy to help.

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